Managing Stress in the Workplace

Action Learning Campus offers a range of seminars and courses including Managing Stress in the Workplace, Women and stress at work, Managing stress and change in the workplace and Managing stress using time management.

What is stress?

In general terms we would say that 'stress' refers to the experience of events that are perceived as 'endangering one's physical or psychological well-being.' For most of us stress relates to the 'demands of every day life.' These events are usually referred to as "stressors", a persons reaction to them is a "stress response".

Why is stress a problem?

• Stress is estimated to cost UK companies a total of £5 billion per annum in lost production and reduced performance.  
• A British heart Foundation report demonstrating that a stressful job increases the risk of heart disease by more than 50%. - You risk losing your most valuable staff when they are at their most experienced.  
• 75% of visits to Doctors are made by people with a stress-related problem.  

How does stress affect us?

Long term stress can have many effects, these include:

Personality Changes  Depression, feelings of hopelessness & helplessness.  Feeling Tense & Explosive  Compulsively repeating tasks (control)  Acting impulsively without thought  Exaggerated fears, leaving the house, flying, travel etc.

What could cause stress in my workplace?

Causes of workplace stress might include:

• Unclear roles or job descriptions making staff unsure of their responsibility and role within the company 
• Lack of clear communication with the organisation 
• Poor working conditions (cramped, hot work, safety issues, bullying etc) 
• Sick Building Syndrome 
• Lack of support from either management or colleagues 
• Organisation structure 
• Leadership 

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